TENANT SURVEY

Sixty State Street takes tenant feedback very seriously. Please be as thorough as possible.

  1. Building Qualities

Please rate your satisfaction with the following aspects of your building (1= poor/5=excellent)

Location of building:

1 2 3 4 5

Image of building:

1 2 3 4 5

Signage:

1 2 3 4 5

Exterior facade maintenance:

1 2 3 4 5

Plaza:

1 2 3 4 5

Janitorial services:

1 2 3 4 5

Common areas:

1 2 3 4 5

Office areas:

1 2 3 4 5

Restrooms:

1 2 3 4 5

Security:

1 2 3 4 5

Parking:

1 2 3 4 5

Elevators:

1 2 3 4 5

HVAC:

1 2 3 4 5

Amenities:

1 2 3 4 5

Plumbing/Restrooms:

1 2 3 4 5

Overall quality:

1 2 3 4 5

  1. Building Management

Communications:

1 2 3 4 5

Responsiveness:

1 2 3 4 5

Follow through:

1 2 3 4 5

Professionalism:

1 2 3 4 5

Billing procedure:

1 2 3 4 5

  1. Would you like more visits from the property manager?

Yes No

  1. If the property manager is not available when you call, is your call returned in a timely manner?

Yes No

  1. If you have a problem is it resolved in a timely manner?

Yes No

  1. Would you like periodic visits from Sixty State Street representatives?

Yes No

  1. What are the two aspects of property management that you would most like to see improved or modified? (check two)

Accessibility of staff
Resolution of requests
Planning of tenant events
Fire and life safety
Communication
None

Your vision for the future

  1. When your lease is up for renewal, do you plan to stay at your location?

yes no unsure

  1. At present time, is your space:


  1. Over the next 3-5 years, what will your space needs increase by:


  1. Please rank the following in order of importance:

Location
Price
Amenities (parking, food service)
Quality of construction

  1. If your lease were to expire today, would you renew? If no, please comment:


  1. What is the one area of the property you would most like to see improved or modified?


  1. How would you describe your overall satisfaction level?

very satisfied somewhat satisfied not satisfied

  1. Do you have any suggestions as to how 60 State Street may improve the quality of service provided?